Digital Employee

Humans are being shaped through technology usage, creating new habits, ways of thinking and interactions, but are business organizations being able to follow the change as the same speed of human transformation? The impacts of mismatching both ends are inevitable since structures in society, including business, are setup based obsolete frameworks that are not able to follow human development.

Business level impacts can be seen through: high turn-over rate, low engagement and commitment and lack of purpose, and also difficulty in job recruiting due to a great number of people who replacing traditional learning methods such as colleges, and instead having their own ways of learning or having their own independent businesses, this way not fitting the traditional business requirements.

Human & Technology relationship won’t slow down, instead it will continue to grown and rapidly change the person from today in a new one in the future, who was never expected or ever seen by organizations. Technology should not just be seen as implementation of new applications in businesses, but also should be seen as a new human factor who is influencing behaviors and decision-making processes, that can lead to total success or total failure depending on ways of approaching it.

Companies should learn how to leverage this fast change instead of making all kinds of efforts to fit them into obsolete processes or rules. Of course changes can’t happen overnight, but new work streams can be created, test & learn is still a good option and new outcomes can be achieved, processes can be optimized and people can feel more fulfilled and have a better sense of purpose since they will be part of the change and see the results of their efforts, that either can be failures or successful results, both leading and contributing for a learning and collaborative environment that will be the main driver for business transformation.

Art: Tetsuya Ishida – Cargo